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SEMINAR NOTES PAGE WISCONSIN REALTORS CONVENTION

 [Seminar Highlights] [Web Articles]   [Tools] [ My Sites ]

“What You Don't Know About Online Unethical Practices”

by Jim Crawford

WISCONSIN REALTORS CONVENTION 2005  Seminar Highlights - Notes


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Seminar Highlights

  • Ethics
  • Ethical behavior is that which is "good" or "right."
  • Ethics are standards for behavior expected by consumers, and peers.
  • Ethics are the principles of conduct governing an individual or a group. – NAR…
  • Law Vs. Ethics
  • “Law vs. Ethics: Legal standards generally set minimum standards of conduct. Ethical standards usually encompass principles higher than legal standards.”
  • Ethics Meet Expectations
  • Trustworthiness, Honesty, Integrity, Fiduciary
  • Law Abiding – Uphold State RE Laws
  • Decency – Conform to Standards
  • The “Golden Rule!” - “Do to others as you would have them do to you.”
  • Code of Ethics - National Association of REALTORS®
  • Code of Ethics & Standards of Practice Serves: Public Perception, Peers
  • Ethics Raise Real Estate Benchmark - Add Value to Our Image
  • REALTOR® ONLINE IMAGE -Lack Internet Formal Ethics
  • Most Sales in Real Estate Start Online - 80 to 85%
  • We Have Standards for Print Advertising, but not Internet and E-Commerce
  • Internet Exposure is Greater than Print - Global in reach, 365 -24 – 7
  • Harm Done to Image is Also Greater
  • Ethics Raise Moral Questions
  • The Question of Action: How Ought I Act? How Ought My Agents Act?
  • The Question of Character - How is My Business Reputation Perceived?
  • Our concern is with the question of character of our Business Reputation
  • What Price Profit? Mahatma Ghandi once stated… there are “Seven things that will destroy us,” of those, I believe three stand out and apply to our profession:
    “Wealth without work, Knowledge without character, and Business without ethics...”
  • Texas Real Estate Law RE: Internet -All real estate advertising over the Internet, including Web pages, e-mail, bulletin boards and other electronic publications, must display the same type of information as required in print or broadcast advertisements…
  • Abuses
  • Blind Website – Who Owns? State RE Licensed?
  • Branded Website – Where Licensed? With Whom?
  • No License Law Compliance
  • Agent Advertised Properties / Broker
  • Selling Leads to 3rd Parties – Undisclosed
  • Spam, “Do Not Call Lists!”
  • If We Do Nothing… We Do Not Have Ethics Ourselves
  • The Government Will Regulate Because We Cannot Be Trusted!
  • Profits / Commissions Will Diminish
  • Public Perception
  • Lawsuits
  • Bootlegged Data Bases
  • Plagiarized Content
  • Copyright, Service mark, Trademark Infringement
  • RESPA Buy this home for…$899 / month (Disclosures missing...)
  • In Traditional Marketing Broker Reviews Advertisements Before Published
  • Why are the Internet Sites of Agents not reviewed?
  • Branded Sites Do Not Comply With Most State Laws
  • Who Are You? Where Are You Licensed?
  • Misleading Scripts…maleware
  • Malicious Scripts. Redirects (Where are you?)
  • Framed Page Content Blocked View Source
  • Privacy Intrusion / Cyberstalking
  • Meta Tag / Plagiarism
  • META TAG Abuse…
  • What Are Meta Tags?
  • Meta-tags are invisible hypertext mark-up language that generally consist of key words and phrases that describe the content of the website.
  • Not the page the viewer looks at! They are the source page behind!
  • Improper Use of Meta Tags
    “…coldwell banker, century 21, better homes and gardens, ABC Realty, XYZHomes.Com, Remax, RE/Max,, prudential, C21…”
    Constitute an Invisible Infringement
  • The inclusion of another owner's trademark, Service Mark, or identification Publishing meta-tags may have constitute trademark infringement, dilution, false advertising or right of publicity violations.
  • Plagiarism - What is Plagiarism?
    “the act of passing off as one's own the ideas or writings of another." A Violation of Copyright!
  • What is Copyright?
    Copyright is a protection that covers published and unpublished literary, scientific and artistic works. Copyright laws grant the creator the exclusive right Copyright includes: HTML coding or a computer graphics.
  • Points To Ponder
  • Agent Violates Trademark / Service Marks
  • Agent Violates Copyright – Plagiarism
  • (Copies a custom work – Use As Own)
    Who is Responsible / Liable?Agent? Broker? Regional Franchise? Franchisor?
  • Damage is Recordable

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